Title VI Complaint Procedure

These procedures cover all complaints filed under Title VI of the Civil Rights Act of 1964 as amended, including its Disadvantaged Business Enterprise (DBE), Equal Employment Opportunity (EEO) and On-the-Job Training (OJT) Components, Section 504 of the Rehabilitation Act of 1973, Civil Rights Restoration Act of 1987, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008, relating to any transportation or Public Works program or activity administered by Horry County, as well as to subrecipients, consultants, and contractors.

These procedures apply to complaints filed against a program and/or activity funded by either the Federal Highway Administration (FHWA), the Federal Transit Administration (FTA) or the Federal Aviation Administration (FAA).

The procedures outlined herein do not obstruct or deny the right of any complainant to file formal complaints with other state or federal agencies or to seek private counsel for complaints alleging discrimination.

Every effort will be made to resolve complaints at the lowest possible level. The option of informal mediation between the affected parties and the investigator may be utilized to explore potential resolutions at any stage of the process. The investigator will make every effort to pursue complaint resolution, and will request information concerning the relief sought and settlement possibilities at the initial interview stage.

Any individual or community that wishes to file a Title VI complaint or discuss concerns regarding Horry County Government's process or procedures may contact:

Title VI Coordinator: Horry County Human Resources Department
Telephone: (843) 915-5230
Email: [email protected]

Horry County Government Title VI Plan

Title VI Airport Liaison: Horry County Department of Airports
Telephone: (843) 448-1580
Email: [email protected]

If any individual, group of individuals or entity believes that they or any other program beneficiaries have been subjected to discrimination prohibited by Title VI as a recipient of benefits and/or services, s/he may file a Complaint with Horry County.

Title VI Complaints filed by an aggrieved party received by any employee or department should be directed to the Title VI Coordinator. Employees or departments who receive informal or
formal complaints under Title VI must notify the Title VI Coordinator of the complaint as soon as possible.

Title VI Complaint form is available on-line at www.flymyrtlebeach.com in the Title VI Section, or may be obtained in person from the Airport Administration office during regular business hours.

1. Airports are required under 49 CFR Part 21 to forward a copy of any written complaint based on race, color or national origin to the FAA along with a statement describing all actions taken to resolve the matter, and the results thereof.
2. The Airport must notify the complainant of the right to file a complaint directly to the FAA.
3. Complaint made directly to FAA; Any person who believes that s/he, individually or as a member of any specific class of persons was discriminated against based on race, color, national origin, sex, creed or disability in public services or employment opportunities may file a written complaint to the FAA, office of Civil Rights, 800 Independence Ave, SW Washington, D.C. 20591.
4. The complaint must be filed with the FAA no later than one hundred eighty (180) days after the date of the alleged discriminatory act or if the discrimination is ongoing, the date the conduct was disclosed.